Policies
Refund policy
This draft describes the proposed policy. Management must review and approve the arrangements before publication as a final policy.
Draft - to be reviewed by the Centre's management and legal adviser
Before you pay
The Centre must confirm fees, class arrangements and the approved refund terms before accepting payment. Contact the Centre before paying if any arrangements are unclear.
Learner cancellation
[Management to confirm eligibility, notice periods, treatment of attended classes and any deductions.] Please discuss a change in circumstances with the Centre.
Classes cancelled by the Centre
[Management to confirm replacement classes, credits or refunds when a class or programme is cancelled.]
Request and processing
[Management to confirm the request process, evidence needed, refund method, processing time and review route.] Contact the Centre for current arrangements; this draft makes no refund promise.